Last updated: Oct. 3, 2026
These Terms of Service (“Terms”) apply when you hire Super Copy Editors LLC (“Super Copy Editors,” “we,” “us,” or “our”) for proofreading, copy editing, editorial QA, or related services.
By asking us to begin work, approving a quote or estimate, issuing a purchase order, or otherwise authorizing a project, you agree to these Terms unless we have agreed to different terms with you in writing.
1. Our Services
Super Copy Editors provides professional proofreading, copy editing, editorial QA, and related editorial services.
The exact scope of each project will be based on your instructions, the materials you send us, and any quote, estimate, email confirmation, statement of work, purchase order, or other written agreement between us.
We may use qualified freelance editors or contractors to perform some of the work. Anyone working on your materials is required to follow our confidentiality requirements.
2. Pricing and Billing
Unless we agree otherwise in writing, our services are billed by the hour in 30-minute increments.
Our current standard hourly rate is listed on our website. Rush or urgent work may be billed at a higher rate, which we will confirm before beginning the work.
For example, if a project requires 30 minutes or less of editorial time, you will be billed for 30 minutes.
For larger, ongoing, or enterprise engagements, we may agree in writing to custom pricing, reserved capacity, project fees, or other billing arrangements.
You are responsible for paying invoices according to the payment terms shown on the invoice or otherwise agreed to in writing. If an invoice becomes overdue, we may pause new work until the account is brought current.
3. Estimates
We are happy to provide estimates before beginning work.
Estimates are based on the information and materials available at the time. The actual amount billed may vary if the project changes, additional work is requested, the files differ substantially from what we were initially shown, or the condition of the material requires more time than reasonably expected.
If we expect a project to significantly exceed an estimate, we will make a reasonable effort to let you know before continuing.
4. Turnaround Times
We will confirm the expected turnaround time before beginning a project.
Rush and urgent turnaround may be available, depending on our capacity and the project’s size and complexity.
Turnaround times assume that we receive the files, instructions, approvals, access, and other information needed to begin and complete the work.
If something outside our control prevents us from meeting an agreed deadline, the provisions under “Events Beyond Our Control” below apply.
5. Client Responsibilities
You are responsible for:
- Providing accurate instructions, deadlines, and contact information
- Making sure you have the right to submit the materials to us
- Providing any style guides, reference materials, source files, or other information needed for the project
- Reviewing the completed work before publication, printing, distribution, or other final use
- Making final decisions about whether to accept, reject, or modify our edits and recommendations
You remain responsible for the final content and its publication or use.
We may rely on instructions received from anyone who reasonably appears to be authorized to act on behalf of your organization.
6. Confidentiality
We treat client materials as confidential.
We do not sell, publish, share, or reproduce client content without permission, except as needed to provide our services, work with authorized contractors, comply with the law, or protect our legal rights.
Client materials remain the property of the client or their original owner.
For more information about how we handle personal information, please see our Privacy Policy.
7. Automated and AI-Assisted Quality Checks
Our editorial work is performed by human editors.
As an additional internal quality check, we may occasionally use secure automated or AI-assisted tools to help identify possible inconsistencies, formatting problems, missed errors, or other issues.
These tools do not replace human editorial review.
When we use them, we use business-grade platforms with appropriate privacy and security protections. Client content is not knowingly used by us to train public or external AI models.
If you do not want automated or AI-assisted tools used with your materials, let us know before the project begins.
8. Quality and Satisfaction Guarantee
We take the quality of our work seriously.
If you have questions or concerns about an edited document, we will be happy to review them with you and explain our editorial decisions.
If you are not satisfied with our work, you may request a second review by another Super Copy Editors editor at no additional charge within 30 days of delivery.
Because proofreading and editing involve human judgment, we cannot guarantee that every document will be completely free of every possible error.
9. 100% On-Time Guarantee
We will complete your project on or before the deadline we agreed to, or you will not be charged for that project.
If a larger project is divided into separately agreed milestones, the guarantee applies to each milestone individually.
The On-Time Guarantee does not apply when a delay results from:
- Missing, incorrect, or late materials or instructions from the client
- Client-requested changes to the scope or deadline
- Problems accessing files or systems controlled by the client or a third party
- Technical failures or events outside our reasonable control
- Other circumstances described under “Events Beyond Our Control” below
10. Changes, Cancellations, and Additional Work
You may ask us to change or cancel a project at any time.
If work has already begun, you are responsible for the editorial time already spent on the project, along with any expenses or fees we specifically agreed to in advance.
If you add material, expand the scope, change instructions, or request additional rounds of work, the additional time will be billed at the applicable rate unless we agree otherwise.
For custom or enterprise engagements, separate cancellation or change terms may apply if stated in the applicable agreement.
11. Refusal or Suspension of Service
We may decline, suspend, or stop work if:
- Payment is overdue or disputed
- The materials or requested work appear unlawful
- A client violates these Terms
- A client engages in abusive, fraudulent, threatening, or inappropriate conduct
- Continuing the engagement would create a legal, ethical, security, or operational concern
If we stop work before completion, you will be responsible only for work already performed and any other charges previously agreed to in writing.
12. Ownership
You retain ownership of the materials you provide to us. We do not claim ownership of your content simply because we edit or review it.
Super Copy Editors retains ownership of its own website content, branding, logos, processes, templates, internal materials, and other intellectual property.
13. Payment Security
Payments may be processed through third-party payment providers such as Stripe, QuickBooks Payments, or PayPal.
Those providers handle payment information in accordance with their own security and privacy practices. Super Copy Editors does not generally store complete credit card information.
14. File Retention
Super Copy Editors may retain project files, communications, and related records for a reasonable period for operational, quality-control, billing, legal, or record-keeping purposes.
You are responsible for keeping your own copies of all original and completed files.
We may delete project files when they are no longer reasonably needed, subject to legal or contractual retention requirements.
15. Limitation of Liability
We work carefully, but proofreading and editing cannot eliminate every possible error or risk.
Super Copy Editors is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from our services, including:
- Lost profits or revenue
- Lost business opportunities
- Printing or reprinting costs
- Costs of hiring another editing service
- Loss of data
- Damage resulting from the publication or distribution of client content
To the fullest extent allowed by law, Super Copy Editors’ total liability for any claim arising from our services will not exceed the amount the client paid us for the services giving rise to that claim during the three months before the event that caused the claim.
Nothing in these Terms limits liability that cannot legally be limited.
16. Client Content and Third-Party Claims
You represent that you have the right to provide the materials you send us and that your use of those materials does not violate applicable law or the intellectual property rights of others.
You agree to protect and reimburse Super Copy Editors from reasonable third-party claims, damages, or expenses resulting from:
- Materials you provided that infringe someone else’s intellectual property rights
- Your unlawful use of the services
- Your violation of these Terms
Super Copy Editors will likewise remain responsible for claims caused by our own violation of these Terms or infringement arising from materials supplied by us.
17. Events Beyond Our Control
Neither you nor Super Copy Editors will be responsible for delays caused by circumstances reasonably outside that party’s control.
Examples may include:
- Natural disasters
- Major power, internet, or network outages
- Widespread service-provider failures
- Government actions
- War, civil unrest, or emergencies
- Epidemics or similar events
We will make reasonable efforts to communicate any significant delay and to resume work as soon as practicable.
These events do not cancel payment obligations for work already completed.
18. Separate Agreements
Some clients, particularly larger or enterprise clients, may have a separate proposal, statement of work, purchase order, master services agreement, or other written agreement with Super Copy Editors.
If a separately signed or expressly accepted agreement conflicts with these Terms, the separate agreement controls to the extent of that conflict.
19. Changes to These Terms
We may update these Terms from time to time. The current version will be posted on our website with the date of the latest update.
Changes will apply to future work after the updated Terms take effect unless applicable law or a separate written agreement requires otherwise.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.
If a dispute arises, both parties agree to first try in good faith to resolve it informally. If the dispute cannot be resolved, it will be handled exclusively in the state or federal courts located in Kings County, New York. Each party consents to the jurisdiction and venue of those courts.
If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.
21. Contact Us
Questions about these Terms may be sent to:
Super Copy Editors LLC
116 Conselyea St. #3A
Brooklyn, NY 11211