Frequently Asked Questions

How do I get started?

Simply fill out our quick online form, and you’ll hear right back from us.

Do you have experience working with agencies?

Yes, we have a long history of working with advertising and branding agencies, marketing departments, and education organizations. We understand the unique challenges and demands of agency work and are well-equipped to provide the level of service you require.

What’s the charge for your services?

Our proofreading services start at $80 per hour. We can also customize our pricing to match your specific needs—from handling large volumes of content daily or just a single piece.

What’s bundled into your services?

Our comprehensive services go beyond standard proofreading. We cover:

  • Spelling
  • Punctuation
  • Grammar
  • Word choice
  • Sentence flow
  • Voice and style consistency
  • Ensuring your message hits the mark

If requested, we can also provide in-depth revisions for clarity. Rest assured, while we will catch potentially embarrassing and costly errors, we’ll keep your voice and vision intact.

What types of files can I send for proofreading?

From Word documents, PDFs, and PowerPoint decks to website text and emails, we accept a wide variety of formats to fit your organization’s diverse needs.

How fast can you turn around my project?

Our standard delivery is one business day for up to about 6,000 words of text. For agencies or businesses in crunch time, we offer same-day rush options to get your content back in as quickly as one or two hours during business hours, which are weekdays from 10 a.m. to 6 p.m. Eastern.

Is there a minimum project size?

No project is too small for us. Whether it’s a single sentence or an entire campaign, we offer a minimum fee of $40 for the first half-hour to get you started.

Can you handle large volumes of work or ongoing projects?

Yes. With five project managers and over 30 proofreaders on call, we are more than equipped to handle large volumes of work and ongoing projects. Our team is particularly experienced in catering to the ever-changing content needs of agencies. We can seamlessly integrate into your existing workflow, ensuring reliable and consistent support for all your proofreading requirements.

Can you work with my agency’s project management tools and systems?

Certainly. We pride ourselves on our flexibility and ability to adapt to your preferred project management tools and systems.

In fact, we’ve successfully collaborated with agencies using Asana,, Adobe Workfront, Basecamp, Wrike, and Trello, functioning as an extension of their own teams. Our aim is to make the proofreading process as straightforward and seamless as possible for you.

Can you handle last-minute or urgent requests?

Absolutely! That’s why we’re here. We understand that agencies often have tight deadlines and last-minute changes, and we offer both rush and urgent rush rates to ensure you are covered.

Do you offer any kind of partnership or discounted rates for agencies?

We offer customized pricing for agencies based on the volume and frequency of work. Please contact us to discuss your needs, and we can create a tailored pricing plan for you.

Which style guidelines do you adhere to?

From AP to your in-house style guide, we can adapt to any style you require. One agency we work with has nearly 50 different style sheets—one for each of its clients—and it’s not a problem for our team.

Where are you located?

Our home base is in Brooklyn, New York, but our talented team serves agencies and businesses worldwide.

Do you have any customer reviews I can read?

We’re proud to share our five-star Google and BBB reviews. You can read many more client testimonials here: Super Copy Editors reviews. We also invite you to check out our case studies. Will you be our next client success story?

How do you ensure quality?

Each document our team reviews undergoes a rigorous quality assurance process before we send it back to you. Your satisfaction is our top priority, and we stand by our Certified Super™ quality assurance. If you’re not 100% pleased with our services, let us know within 10 days, and we’ll have another proofreader from our team review your document at no extra cost.

Tell me about your 100% On-Time Guarantee.

At Super Copy Editors, we stand by our 100% money-back satisfaction guarantee. We promise to deliver your fully edited documents right on schedule—no exceptions, no excuses. This (and our individual attention) is what truly sets us apart. Here is our On-Time Guarantee:

“We will complete your project on or before the agreed-upon time, or you do not have to pay us for that project. If your project is large and we split it into milestones (for example, ‘the first 10 files by Monday at 3 p.m.’), you do not have to pay us for any milestone that we did not complete on time.”

Is my project confidential?

Your privacy is paramount. We adhere to strict confidentiality practices and can sign a separate NDA if required.

Are you insured?

Yes. Our policy includes professional liability and errors and omissions coverage.

Will you gain any rights to my content?

Absolutely not. You retain full ownership, even after editing.

What are your payment options?

We accept credit cards, checks, and direct deposit. For our regular clients, we offer simple monthly invoicing. With Super Copy Editors, you stay in control with transparent pricing and no hidden fees.

“Super Copy Editors is my agency’s go-to proofreading team. A great customer experience.”

—Camilla Papale, Founder and Creative Director, Madison Avenue Creative

photo of a collection of style guides and books on advertising, marketing, and education