Frequently Asked Questions

Pretty much anything your team works in. We handle Word files, Google Docs, PDFs, PowerPoint decks, website copy, emails, and more. If it has words, we can work with it. Not sure about a specific format? Just ask.

Our standard rate for proofreading and editorial QA is $100 per hour, billed in 30-minute increments. A 30-minute project is $50, an hour is $100, and 90 minutes is $150. There is no subscription, monthly minimum, or long-term commitment. For larger or more complex engagements, we can provide custom pricing. Explore Super Copy Editors pricing.

Speed is built into everything we do. Our standard turnaround is one business day for up to around 6,000 words. Need it faster? Rush and urgent rush turnarounds are available.

Absolutely. Actually, this is where we do some of our best work.

We’ve spent years supporting creative, digital, and marketing agencies with fast, accurate proofreading and editing services. We understand the pace, the client-facing pressure, and the need for consistency across high-volume projects with different style rules for every account. Read our case studies to see how it works in practice.

Yes. It’s one of the main reasons clients use us. With 30+ editors, we can absorb spikes that would swamp a single staff editor or freelancer. A heads-up on big batches is always appreciated, but unpredictable work is very much what we’re built for.

For Enterprise Editorial QA engagements, yes. We can work directly in Workfront, Asana, Monday, ClickUp, and others, with workflows, terms, and pricing built around your organization rather than a predetermined package. Book a call to see if Enterprise is the right fit.

AP, Chicago, or your own in-house style—whatever you use, we’ll follow it. One of our agency clients maintains 70+ client style sheets, and our editors navigate them every day without missing a beat.

When you flag a preference, style exception, or product term, we capture it so that each round gets smarter and you’re not starting from zero every time.

Yes, and we’re seeing more of it every year. AI tools can help teams produce more content faster, but they can also introduce mistakes, inconsistencies, and misinformation that inexperienced reviewers easily miss.

We provide human editorial QA that catches what AI-generated drafts get wrong: factual errors, tone inconsistencies, brand-rule violations, and the kind of nuanced judgment that automated tools don’t have. If your team is producing more content with AI, we can help make sure it still meets your standards.

Our headquarters is in Brooklyn, New York, and our remote team serves agencies and businesses across the U.S. and beyond.

We do, and we’re proud of them. You can find our five-star ratings on Google and the Better Business Bureau, plus additional testimonials and case studies on our site.

Every document goes through a rigorous quality assurance process before it comes back to you. If you’re not 100% satisfied, let us know within 30 days and we’ll have another editor review your file at no extra cost. That’s our Certified Super™ promise.

If we ever miss a deadline, you don’t pay for that project. No excuses. No fine print.

If your project is split into milestones (say, “the first 10 files by Monday at 3 p.m.”), you don’t have to pay for any milestone we didn’t complete on time.

That’s how seriously we take deadlines.

Always. Every editor on our team signs a confidentiality agreement, and we’re happy to sign your NDA as well. Your files stay safe with us.